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Frequently Asked Questions About
The Quick Collect Payment Program

1. How can I send payments using Western Union?
   The Quick Collect® service allows you to send a payment directly to a participating lender in the
   United States.
   
2. How do I know if my lender got the payment?
   You will receive a Money Transfer Control Number [MTCN] as your confirmation that the payment was
   sent to your lender. With the MTCN you can contact your lender and confirm receipt of the payment.
   
3. How do I find out if a company accepts payments through Western Union?
   Most lenders participate at their own choice. You may contact your lender directly.
   
4. How much does it cost to send a payment through the Quick Collect service?
   The fee to send a Quick Collect payment is $11.95.
   
5. What information is required to send a payment using the Quick Collect service?
   You will need the lender's CODE CITY, CODE STATE, and your billing account number in order to process
   the transaction. The lender can provide the correct CODE CITY and STATE if the lender accepts payments
   through the Quick Collect® service.